Azelis, the Leading Specialty Chemicals and Food Ingredients Service Provider, Invests in Digitization

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Case study overview

Azelis is a global service provider in the specialty chemicals and food ingredients industry. To better meet the needs of its customers, Azelis invests in the eCommerce platform for the chemical industry. One of the key digitization enablers is its customer portal.

The goal of the portal is to educate and inspire customers to help them make more informed purchasing decisions. Azelis self-service portal centralizes high-quality technical information, products, pricing options, formulations, and samples.

What makes Azelis eCommerce portal successful:

  • Searchable, up-to-date product catalogs
  • Catalogs are localized for different customer groups based on a language and region
  • The ability to easily order online, view recent purchases and payment and credit card information
  • Shipment tracking
  • Live support

Company snapshot

  • Global
  • Health & medical
  • orocommerce