Fortis Life Sciences – From Manual Chaos to Automated Success

Challenge

• Processing 500+ daily orders manually through email and phone
• Multiple shipments per order destroying margins
• No visibility across 12 distribution centers
• Customers abandoning for digital competitors

Solution

• Unified B2B portal launched in 8 weeks
• Intelligent orchestration across all DCs
• Real-time ATP for accurate promises
• Automated reordering for top accounts

Results

• 39% increase in revenue over 24 months
• 67% reduction in returns volume
• 142% increase in shipments per order

Learn more about Fortis’ story here:https://kibocommerce.com/fortis-life-sciences-video-testimonial