Brett sinclair executive director, b2b ecommerce association

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Best BigCommerce B2B agencies & system integrators in 2025

BigCommerce is rising a powerful platform for B2B eCommerce, offering robust solutions designed to meet the unique demands of B2B businesses. With features that support complex pricing, custom catalogs, and integration-friendly infrastructure, BigCommerce enables B2B companies to create flexible, scalable online experiences. 

However, achieving the full potential of BigCommerce for B2B requires partnering with agencies experienced in crafting sophisticated, customized digital strategies. Here, we highlight the top BigCommerce B2B agencies and system integrators in the B2BEA network, selected for their technical prowess, industry expertise, and track record in transforming B2B digital experiences.

Table of contents

Criteria for Selecting the Best BigCommerce B2B Agencies

When selecting top BigCommerce agencies for B2B, we looked at the following criteria to ensure that these agencies offer the most value to B2B companies:

  • Industry Expertise: Agencies with experience in the B2B sector, understanding the complexity of B2B workflows and integrations.
  • Technical Competence: Strong background in BigCommerce API and custom application development, allowing for advanced customizations.
  • Proven Client Success: Agencies with a record of successful B2B transformations that have driven measurable results for clients.
  • Innovation and Problem-Solving: Agencies that deliver creative solutions to B2B-specific challenges, from buyer journeys to order workflows.
  • Recognition and Client Reviews: High ratings from clients, awards, or certifications indicating a reputable and trusted agency.

Top BigCommerce B2B eCommerce Agencies for 2025

The number of players in the B2B ecommerce platform technology category has expanded significantly over the past few years. Here is a shortlist of high performing B2B ecommerce solutions in the global market.

Zaelab

Zaelab is a leader in digital commerce solutions, specializing in building scalable, high-performance B2B eCommerce experiences. With deep expertise in platform integration and custom development, Zaelab delivers personalized, multi-channel solutions tailored to complex B2B needs. Their customer-first approach and technical expertise help B2B companies streamline operations, integrate seamlessly with ERP and CRM systems, and drive engagement through intuitive and responsive digital experiences.

Brilliance Business Solutions

Brilliance Business Solutions is a trusted eCommerce agency with a strong focus on B2B clients. Known for their technical capabilities and commitment to customer satisfaction, Brilliance excels in delivering end-to-end eCommerce solutions, from initial strategy to platform implementation. Their team has extensive experience in ERP integration, custom development, and data-driven optimization, enabling B2B companies to enhance their digital offerings and support long-term growth through tailored, robust eCommerce platforms.

Aligent

Aligent is a full-service digital agency that combines eCommerce expertise with a user-centered approach to create compelling B2B experiences. With a focus on customized solutions, Aligent helps businesses leverage technology for scalable growth. Their team specializes in ERP and CRM integrations, advanced site functionality, and seamless mobile experiences, making Aligent a go-to partner for B2B brands looking to modernize their digital infrastructure and improve the customer journey.

WebForce5

WebForce5 provides comprehensive eCommerce solutions designed to meet the unique needs of B2B businesses. Known for their versatile approach, WebForce5 offers services ranging from platform setup to ongoing optimization, with a strong focus on user experience and conversion rate improvement. Their expertise in integration and customized functionality allows B2B companies to streamline operations, support complex purchasing processes, and deliver exceptional digital experiences to their customers.

Emerging Trends in BigCommerce B2B eCommerce Solutions

As B2B companies continue to grow online, here are the key trends agencies are implementing on BigCommerce for 2025:

  • B2B-Specific Portals: Agencies are developing customized portals with self-service options, enabling B2B buyers to reorder, access account information, and view tailored pricing effortlessly.
  • Headless Commerce: With headless setups on BigCommerce, B2B companies can separate the front and back ends for a more flexible, adaptable user experience.
  • AI-Driven Product Recommendations: AI technology is being integrated into BigCommerce stores to enhance product discovery with recommendations based on purchase history and browsing behavior.
  • Marketplace Integration: BigCommerce’s marketplace solutions help B2B companies expand their reach, allowing them to easily connect with multiple digital sales channels.

How to choose the right BigCommerce B2B agency

Choosing the right agency to build a B2B BigCommerce site involves careful consideration. Here are some key areas to focus on when evaluating:

  • Define Your Goals: Set clear objectives, whether that’s creating an easy reordering experience, expanding your customer base, or streamlining operations.
  • System Compatibility: B2B businesses often rely on multiple systems. Choose an agency with expertise in ERP and CRM integration for a unified digital experience.
  • Look for Long-Term Support: Select an agency that offers ongoing support and can adapt solutions as your business scales.
  • Verify Client References: Reviewing testimonials and case studies will help validate the agency’s experience and reliability in handling B2B needs on BigCommerce.

How much does a BigCommerce B2B agency cost?

The cost of working with a BigCommerce B2B agency varies based on factors like project complexity, the level of customization required, and the agency’s expertise. Here’s a breakdown of typical cost drivers:

Project Scope and Complexity:

  • Basic Projects: These projects involve foundational setups, essential design adjustments, and standard integrations, ideal for straightforward B2B storefronts.
  • Intermediate Projects: This tier often includes more customized development, integrations with multiple systems (like CRM or ERP), and enhanced design elements tailored for B2B needs.
  • Enterprise-Level Projects: Highly customized solutions with advanced integrations and unique features, such as custom applications or headless commerce, are best suited for large organizations needing sophisticated, fully tailored B2B solutions.

Ongoing Support and Maintenance:

Agencies typically offer ongoing support packages to maintain and optimize your BigCommerce store, which may include updates, troubleshooting, and periodic upgrades.

Additional Customization and Features:

  • Customizations for unique B2B features, such as tiered pricing, bulk ordering, and personalized customer experiences, can also add to project costs, depending on the complexity and level of personalization required.

Integration Needs:

  • Integrating BigCommerce with other business systems, like ERP, CRM, or PIM, can impact the overall investment, as these integrations are essential for seamless B2B operations.

Agency Expertise and Location:

  • The expertise and location of the agency can also influence costs. Established agencies with a deep background in BigCommerce and B2B-specific projects may have higher rates, but their specialized knowledge often ensures better project outcomes.

Need help selecting a B2B ecommerce agency?

Choosing the right eCommerce agency for a B2B project is often complex, with high stakes attached. A misaligned partnership can lead to significant financial setbacks and can create challenges in fostering a positive digital transformation culture within your organization. 

The B2B eCommerce Association offers invaluable support to help you make the best decision. Through access to peer groups, specialized resources, and expert coaching, our network can provide guidance tailored to your needs. Get in touch with us if you’d like to learn more.

Want to become a member?

Become a member of the B2B eCommerce Association for free today. Connect, learn and find new opportunities. 

About the B2BEA

The B2B eCommerce Association is a global network and resource hub for B2B practitioners, offering invaluable opportunities to connect and learn. Our mission is to empower manufacturers and distributors in their eCommerce and digital transformation journeys through useful tools, practical resources and exceptional networking opportunities. Join us to thrive in our dynamic industry

Want to become a member?

Become a member of the B2B eCommerce Association for free today. Connect, learn and find new opportunities. 

Want to become a member?

Become a member of the B2B eCommerce Association for free today. Connect, learn and find new opportunities. 

About the B2BEA

The B2B eCommerce Association is a global network and resource hub for B2B practitioners, offering invaluable opportunities to connect and learn. Our mission is to empower manufacturers and distributors in their eCommerce and digital transformation journeys through useful tools, practical resources and exceptional networking opportunities. Join us to thrive in our dynamic industry

Want to become a member?

Become a member of the B2B eCommerce Association for free today. Connect, learn and find new opportunities. 

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