B2B Customer Adoption: From site launch to ROI

Launching a B2B eCommerce platform is just the beginning of scaling your business’s digital operation.

True success comes from ensuring your customers adopt and actively use it. But what does a successful adoption look like? How do you measure it and how does it impact your roadmap into the future?

In our latest webinar, you’ll leave with everything you need to know about customer adoption:

• Defining Adoption Success – The metrics to focus on and setting expectations.
• Building an Adoption Roadmap – Prioritise what’s essential now vs. future upgrades.
• Measuring Impact – The key metrics to measure success.
• Optimising the Experience – Determine which features are needed now, and what can follow later.
• Best Practices – Real examples of successful customer adoption strategies.

Don’t worry if you can’t make it to the webinar live, everyone that registers will have the recording sent to them shortly after the webinar ends.