Less complexity, more impact: Quadient’s journey to unified commerce

About

How Quadient cut complexity, boosted NPS by 30 points, and grew order value by 15%—with a small team

Join Antoine Pasquier-Desvignes, Global Head of Web Marketing at Quadient for an inside look at how Quadient turned a patchwork of e-commerce systems into one powerful commerce platform built for global reach and local precision.

• 9 countries served with one platform
• Integrated with Salesforce, SAP & Oracle
• 50% lower cost per transaction
• 15% higher average order value
• All managed by just 3 team members

In this session, you’ll discover how to:

• Streamline cross-country operations, without losing local control
• Deliver tailored buyer experiences, powered by live ERP & CRM data
• Support market-specific needs, thanks to flexible headless PWA
• Enter new markets without adding internal complexity

If you’re scaling and complexity is holding you back, this session will show you what to do differently—straight from the people who’ve done it.

About Quadient

With operations in 26 countries and significant revenue from North America and Europe, Quadient serves over 350,000 customers globally across finance, healthcare, government, retail and service sectors. The company is a global technology leader that provides business process automation solutions to help organizations simplify complex operations, with a strong focus on financial workflows and customer-facing processes.