Crane manufacturer Huisman launches pioneering digital commerce platform for the maritime industry designed with a parts store, and more

Huisman, a global leader in heavy-duty cranes for offshore windfarms, has launched a cutting-edge digital commerce platform to better serve customers in remote maritime locations. The platform combines a parts store, technical library, and service ticketing system—available even without internet access thanks to progressive web app technology. The myHuisman portal empowers vessel crews to access 3D product images, manuals, and personalized support, helping them minimize costly downtime. Backed by Intershop, Huisman is not only improving the customer experience but also laying the foundation for predictive maintenance and long-term service innovation.