Insights & advice

Welcome to Insights & Advice, your go-to source for expert strategies, tips, and best practices to enhance your B2B eCommerce operations. Learn from industry leaders and apply their wisdom to your business.

Intershop has acquired AI-intelligence platform SPARQUE.AI 1

Intershop has acquired AI-intelligence platform SPARQUE.AI

In todays technology advanced world, it pays to consider the finer details when it…

Digital Strategy for B2B Commerce 5

Digital Strategy for B2B Commerce

Digital strategies are frameworks. Just as architects design great blueprints and 3D renderings for…

Boosting the value of your B2B eCommerce platform 9

Boosting the value of your B2B eCommerce platform

“Customers don’t like to order online”, “my customers are old fashioned”, “they prefer a…

4 ‘must-have’ capabilities for your 2021 B2B eCommerce roadmap 13

4 ‘must-have’ capabilities for your 2021 B2B eCommerce roadmap

Digital commerce capabilities are now essential for B2B businesses to survive moving forward and…

The 5 B2B eCommerce mistakes you might be making 17

The 5 B2B eCommerce mistakes you might be making

You’ve started your B2B eCommerce journey- excellent. Choosing the right software is a key…

5 Best Practices for B2B eCommerce Success 21

5 Best Practices for B2B eCommerce Success

The industry’s rapidly evolving and nowadays B2B buyers are looking to make purchases with…

Three Things B2B Businesses Can’t Ignore In 2021 25

Three Things B2B Businesses Can’t Ignore In 2021

The global pandemic has prompted research companies to predict what businesses around the world…

Demystifying PunchOut: What is it and why it’s important 29

Demystifying PunchOut: What is it and why it’s important

If you’ve heard the term PunchOut and wondered what it was, you’re not alone….

Case Study: Boosting Loyalty & Sales During a Pandemic 33

Case Study: Boosting Loyalty & Sales During a Pandemic

When one of Australia’s most recognised electronic wholesalers turned their focus to its loyalty…

EDI Versus B2B: Which Is Better? 41

EDI Versus B2B: Which Is Better?

Manufacturers and wholesalers who are moving to digital platforms can experience decision paralysis with…

7 tips for B2B eCommerce & digital transformation success 45

7 tips for B2B eCommerce & digital transformation success

Implementing a digital transformation program centred around a digital commerce capability is on the…

The missing piece in B2B eCommerce: Automation 49

The missing piece in B2B eCommerce: Automation

When you’ve been involved in B2B eCommerce as long as we have, you tend…