Insights & advice

Welcome to Insights & Advice, your go-to source for expert strategies, tips, and best practices to enhance your B2B eCommerce operations. Learn from industry leaders and apply their wisdom to your business.

Demystifying PunchOut: What is it and why it’s important 1

Demystifying PunchOut: What is it and why it’s important

If you’ve heard the term PunchOut and wondered what it was, you’re not alone….

Case Study: Boosting Loyalty & Sales During a Pandemic 5

Case Study: Boosting Loyalty & Sales During a Pandemic

When one of Australia’s most recognised electronic wholesalers turned their focus to its loyalty…

6 Features You Should Be Looking for in a PIM Solution 13

6 Features You Should Be Looking for in a PIM Solution

If you’re a B2B manufacturer or wholesale distributor chances are you’re dealing with a…

The 10 Step B2B eCommerce Project Checklist 17

The 10 Step B2B eCommerce Project Checklist

Before you embark on implementing your first B2B eCommerce platform, it pays to put in…

B2B In The Post COVID Era 21

B2B In The Post COVID Era

The new “COVID” world has impacted individuals, retail, hospitality and front-line medical workers to…

Delivering Greater Flexibility With B2B Headless Commerce 31

Delivering Greater Flexibility With B2B Headless Commerce

The way we acquire goods and services is evolving on an almost weekly basis…

How To Build a Successful B2B eCommerce Team 35

How To Build a Successful B2B eCommerce Team

B2B eCommerce is a specialist industry that requires experience and some unique skill sets….

15 Reasons Why You Need a PIM 39

15 Reasons Why You Need a PIM

Product Information Management (PIM) systems aren’t anything new. In fact, when I was asked…

How To Drive B2B eCommerce Customer Adoption 43

How To Drive B2B eCommerce Customer Adoption

You’re excited about your new B2B eCommerce platform. You’ve crunched the ROI numbers and…

The Key To B2B eCommerce Success 63

The Key To B2B eCommerce Success

So what is the key to B2B eCommerce success? Is it Integration with your…

B2B eCommerce: Death of a Salesman? 67

B2B eCommerce: Death of a Salesman?

Tempted to launch a B2B eCommerce site, but concerned it could negatively impact your…

B2B disruption in 2020 & how to stay ahead 71

B2B disruption in 2020 & how to stay ahead

While digitalisation has been on the ‘wish-list’ of many businesses over the last few…