Insights & advice

Welcome to Insights & Advice, your go-to source for expert strategies, tips, and best practices to enhance your B2B eCommerce operations. Learn from industry leaders and apply their wisdom to your business.

Case Study: Boosting Loyalty & Sales During a Pandemic 1

Case Study: Boosting Loyalty & Sales During a Pandemic

When one of Australia’s most recognised electronic wholesalers turned their focus to its loyalty…

EDI Versus B2B: Which Is Better? 9

EDI Versus B2B: Which Is Better?

Manufacturers and wholesalers who are moving to digital platforms can experience decision paralysis with…

7 tips for B2B eCommerce & digital transformation success 13

7 tips for B2B eCommerce & digital transformation success

Implementing a digital transformation program centred around a digital commerce capability is on the…

The missing piece in B2B eCommerce: Automation 17

The missing piece in B2B eCommerce: Automation

When you’ve been involved in B2B eCommerce as long as we have, you tend…

B2B eCommerce personalisation use case for spare parts business 21

B2B eCommerce personalisation use case for spare parts business

It is without a doubt that the global pandemic has accelerated many companies’ digital…

B2B Vs B2C eCommerce: 6 key differences & why they're important 25

B2B Vs B2C eCommerce: 6 key differences & why they’re important

In the simplest of terms, the differences in B2B versus B2C eCommerce are the…

Boosting the value of your B2B eCommerce platform 29

Boosting the value of your B2B eCommerce platform

“Customers don’t like to order online”, “my customers are old fashioned”, “they prefer a…

4 ‘must-have’ capabilities for your 2021 B2B eCommerce roadmap 33

4 ‘must-have’ capabilities for your 2021 B2B eCommerce roadmap

Digital commerce capabilities are now essential for B2B businesses to survive moving forward and…

The 5 B2B eCommerce mistakes you might be making 37

The 5 B2B eCommerce mistakes you might be making

You’ve started your B2B eCommerce journey- excellent. Choosing the right software is a key…

6 Features You Should Be Looking for in a PIM Solution 41

6 Features You Should Be Looking for in a PIM Solution

If you’re a B2B manufacturer or wholesale distributor chances are you’re dealing with a…

The 10 Step B2B eCommerce Project Checklist 45

The 10 Step B2B eCommerce Project Checklist

Before you embark on implementing your first B2B eCommerce platform, it pays to put in…

B2B In The Post COVID Era 49

B2B In The Post COVID Era

The new “COVID” world has impacted individuals, retail, hospitality and front-line medical workers to…