Vulcan Materials Company Case Study

Challenge

• Build a new online ordering tool first for B2C, then for B2B customers
• Incorporate OMS requirements for order servicing and fill orders through fulfillment system
• Pick a system that will be foundational to grow with VMC business
• Move all customers to online payments

Solution

• KIBO’s unified platform for commerce and OMS
• Powerful commerce platform for all B2B functionality (e.g., quoting, pricing, discounting, etc.)
• B2C capabilities for new and one-time customers buying aggregate at quarries
• Future OMS requirements will be much better suited for a packaged application like KIBO versus a build option
• Implement with a trusted partner that can grow in multiple areas with Vulcan

Results

• Strong differentiation: Unified commerce story – combination of OMS with eCommerce capabilities
• The cost and time to implement reduced compared to purchasing from competitors
• Improved relationship with the customer and buyers by enhancing customer journey
• Key Integrations: Oracle ERP, internal pricing system